Lost or Stolen Card

Debit Cards

If your Salal One Card or ATM card is lost or you believe it has been stolen, call us immediately at the appropriate number below:

  • During business hours, call 206.298.9394 or 800.562.5515
  • After business hours or on weekends, dial 800.682.6075

Credit Cards

If your Salal Visa credit card is lost or you believe it has been stolen, call us immediately at one of the numbers below:


For Salal Visa cards issued after March 1, 2012, or for Salal Home Equity Visa cards:

  • During business hours, call 800.562.5515 or 206.298.9394
  • After business hours or on weekends, dial 800.682.6075
  • If outside the U.S., call collect at 206.352.3482
  • You can also report cards at this website.

Cardmember Services Card Holders

For members with Visa cards issued prior to December 31, 2011, you can find information about your card here. Please bookmark this site for future reference. If your Cardmember Service Visa card is lost or stolen, call 800.558.3424 or, if outside the US, you may call collect 701.461.1556.


For Auto Rental coverage for Visa credit cards, call 800.VISA.911.



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Salal Locations & Hours