Visa Information

Visa Information

Information and benefits related to Salal Visa cards.


Lost or Stolen Salal Visa cards: If your Salal Visa credit, debit, or ATM card has been lost or stolen, report it immediately by calling 206.298.9394 or 800.562.5515, Monday through Friday, 8:30 am to 5:30 pm, 10 am to 2 pm Saturdays. On evenings and weekends, please call 800.682.6075. If you are traveling outside the US, you may call collect to 206.352.3482. You can also report lost or stolen cards at this website.

24/7 Declined Credit and Debit Card Support: Get information on declined transactions right at the point of sale by calling 888.526.0404. If you are outside the U.S., you may call collect at 206.352.4954. Help is available all day, every day.

Cardmember Services Visa cards: If your Salal Visa credit card was issued prior to December 31, 2011, your card is owned and managed by Cardmember Services. You can contact them for more information by calling 800.558.3424 or visiting their website.

Credit Card Counseling: If you would like information about Credit Counseling Services, click here for a list of providers approved by the United States Department of Justice for Washington State residents.

Verified by Visa: Verified by Visa is an easy way to enjoy added security for all your online Visa card purchases at no additional charge to you.

Auto Rental Coverage: For Auto Rental coverage for Visa credit cards, call 800.VISA.911.

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Salal Locations & Hours
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