We’re always working to improve the services we provide you, our members. Many of you have told us you would like a safer, faster, easier to use Mobile and Online Banking platform. Well, we’ve been hard at work making your requests a reality. We’re excited to announce that a new and improved Mobile and Online Banking experience is on the way!
The new platform will feature a wide range of new and upgraded tools and services designed to make it easier for you to manage your money—anytime, anywhere.
New Mobile & Online Banking Features
Manage All Your Accounts in One Place
Connect all your accounts and credit cards, even ones from other banks and credit unions, and get a full view of your finances at any time.
Personalize Your Experience
New customizable options let you organize your dashboard and nickname and color-code your accounts to help you stay on top of your finances and get your banking done faster.
Stronger Security, More Peace of Mind
More layers of security, such as two-factor authentication, Verafin advanced fraud detection, and state of the art encryption, keep your money and personal information safe.
Customize Your Alerts
Create your own SMS text message or email alerts to get custom updates on low balances, account activity, and payments—whatever you want to keep an eye on.
Take Control of Your Cards
Protect yourself from fraud by easily locking and unlocking your debit or credit cards if you misplace them.
Snapshot Instant Access
When you’re on the go, Snapshot lets you quickly see your account summary through the Mobile App without needing to log in. Available at launch for iOS and coming soon for Android!
Smarter Budgeting Tools
Track spending, set savings goals, and create budgets to better understand your finances and make it easier to set money aside for whatever you’re saving for.
Expanded Money Transfer Options
Easily transfer money to your accounts at other financial institutions or send funds to other Salal Members.
Important: Update Your Contact Information
To ensure you have a smooth transition to our new Mobile and Online Banking platform, it’s important that Salal has your current contact information. When you log in to the new platform for the first time, we will be using the email and phone number you have on file with Salal to help authenticate your device. Also, if you would like to receive messages and alerts via SMS text message, you will need to make sure the phone number we have on file for you is a mobile phone number.
How to Verify and Update Your Email
To update your email, log in to our current Online Banking and click on “Settings.” You can change your email in the “Modify Personal Settings” section.
How to Verify and Update Your Phone Number
To update your phone number, log in to our current Online Banking and click on “Services.” Find “Address Change” and click “Continue.” Once on the Address Change page, scroll down to find your phone number.
You can also update your information at any of our five neighborhood branches or by calling Virtual Branch at 800.562.5515.
Stay Tuned for More Info
In the coming months, we will be sharing more information on our new Mobile and Online Banking platform, including when the conversion will be happening and what to do when you log in for the first time. To learn more about the new platform, visit our Mobile and Online Banking FAQ page.