COVID-19 Information & Resources

A Message from Our CEO

“

The COVID-19 pandemic is changing daily life for all of us in so many ways. As events and precautions have evolved, we’ve had to adapt and make changes in how we serve you. We remain committed to providing you with the financial tools and services you rely on every day, and are continually looking into ways that we can help with the financial burden many of you are enduring. We’ve taken steps to protect our employees and our communities, and will continue to monitor the evolving situation. We’re all in this together and we’ll get through this together.

Please stay well and safe, and reach out to us with questions on how we can help you.

”

—Russ Rosendal, President & CEO

Limited Branch Access

Updated May 29, 2020, 2:58 p.m.

Starting June 1, we are expanding access to our five neighborhood branches. As we begin a phased reopening process, we are following the guidance of our state and local health officials and are taking every step we can to protect the health and safety of our members, employees, and communities.

Here’s a look at what you can expect during the first phase of reopening.

Available In-Branch Services

Loan Signings • Wires • Cashier’s Checks • Debit/Credit Card Printing

Northgate, First Hill, and Tukwila branches are offering Night Drop services for Salal Credit Union members only, and external ATMs are available at all branches.

Branch Visits by Appointment Only

A limited number of appointments will be available per day during our regular business hours. To schedule an appointment, call Virtual Branch at 206.298.9394 Mon. – Fri. between 9:30 a.m. – 5:30 p.m. or Sat. between 10:00 a.m. – 2:00 p.m.

What to Expect During a Branch Visit

-Face masks will be required.
-You will be asked to sign a health attestation.
-Parties will be limited to two persons only.
-No restrooms will be available.
-No pets (except service animals).

Use Digital & Remote Banking

Please continue to use our Mobile and Online Banking features, as well as ATMs, whenever possible.

Learn How to Register for Mobile & Online Banking >

Self-Service Banking Options

Mobile & Online Banking

Access your account from anywhere, anytime. Check balances, deposit checks, transfer funds.

Learn How to Register

ATMs

Withdraw cash, make deposits, transfer funds, or make a payment.

Find Closest ATM

Mailing Address for Payments
PO Box 75029
Seattle, WA 98175

Call our Virtual Branch
24/7 Account Assistance at 800.562.5515

Member Support

Quickly get the help you need on topics members commonly ask about and put your accounts at your fingertips. Click here to read.

ATM Check Deposit Tutorial

It takes just a few simple steps to deposit your check utilizing ATMs. Watch now.

Mobile Check Deposit Tutorial

Learn how to use our Mobile Check Deposit for fast, simple, and secure depositing of checks into your account. Watch now.

Financial Assistance

Information and Resources for Members Affected by COVID-19.

Emergency Relief Program

Get details on financial assistance options available to Salal members.

Learn More

Impact on Mortgages

Because of the complex rules and regulations around mortgages, some unique solutions may be needed for each member’s situation.

Learn More

Affordable Financing Options

Personal loans, home equity lines of credit, and other affordable loan options.

Learn More

Free Financial Counseling

Access budgeting tools, financial education, and no-cost debt counseling.

Learn More

Salal Business Services

Our teams are set up remotely and fully operational. We are committed to ensuring you have access to the same financial service you have come to count on. For account assistance or support, call Business Services at 206.298.9398 or send us an email to BusinessServices@SalalCU.org.

COVID-19 Resources

The CDC Coronavirus Resource Page provides health considerations and tools for operating during COVID-19.

Let Us Know How We Can Help

If you have any questions, concerns, or need help facing new challenges because of the COVID-19 outbreak, please give us a call at 800.562.5515 or 206.298.9394. Our Salal team is here and ready to help you.