COVID-19 Information & Resources

A Message from Our CEO

“

I can’t help but feel cautiously optimistic about our future. Our local COVID infection rates and hospitalizations are dramatically lower now than during their peaks this past fall and winter. The vaccination supply chain continues to strengthen, with increases in production and additional drug makers receiving approval. While appointments will continue to be encouraged, they will no longer be required. A dedicated Concierge will greet and help direct members within the branch and monitor for social distancing and our 25% maximum member occupancy. All services – including business transactions – are available once again to Salal members. I’m hopeful that our hard work will be rewarded with brighter days just around the corner. We’re all in this together and we’ll get through this together.

Please stay well and safe, and reach out to us with questions on how we can help you.

”

—Russ Rosendal, President & CEO

Expanded Branch Access for Personal Banking

Updated July 27, 2021, 3:21 p.m.

We’re pleased to announce that as of June 14, we have reopened our five neighborhood branch lobbies to members with and without appointments. For many of your everyday banking needs, the quickest way to access and manage your finances is through Mobile and Online Banking. We will continue to monitor conditions to protect the health and well-being of our staff, members and communities.

Use Digital & Remote Banking

Please continue to use our Mobile and Online Banking features, as well as ATMs, for everyday transactions like deposits and withdrawals.

To Learn How to Register for Mobile and Online Banking visit this page.

Branch Appointments Recommended

Branch appointments are still encouraged for the quickest service.

For more information on branch appointments, visit this page.

Available In-Branch Services

Staff is available to assist you in using an ATM and online services. Night Drop is also available for business deposits.

No shared branching at this time

Account Services
Teller Services
Wire Transfers
Notary Services
Cashier’s Checks & Money Orders
Loan Signings
Debit/Credit Card Printing

What to Expect During a Branch Visit

-Face masks required for all individuals.
-No restrooms will be available.
-Do not enter if sick or recently exposed to COVID.

Member Occupancy Limit:
First Hill – 12
Bellevue – 6
Tukwila – 9
Northgate – 11
Lake Union – 7

Self-Service Banking Options

Mobile & Online Banking

Access your account from anywhere, anytime. Check balances, deposit checks, transfer funds.

Learn How to Register

ATMs

Withdraw cash, make deposits, transfer funds, or make a payment.

Find Closest ATM

Mailing Address for Payments
PO Box 75029
Seattle, WA 98175

Call our Virtual Branch
24/7 Account Assistance at 800.562.5515

Tutorials

Quickly get the help you need on topics members commonly ask about and put your accounts at your fingertips. Click here to read.

ATM Check Deposit Tutorial

It takes just a few simple steps to deposit your check utilizing ATMs. Watch now.

Mobile Check Deposit Tutorial

Learn how to use our Mobile Check Deposit for fast, simple, and secure depositing of checks into your account. Watch now.

Financial Assistance

Information and Resources for Members Affected by COVID-19.

Loan Hardship Request Form

Use this form to request relief support for existing Salal loans.

Learn More

Impact on Mortgages

Because of the complex rules and regulations around mortgages, some unique solutions may be needed for each member’s situation.

Learn More

Affordable Financing Options

Personal loans, home equity lines of credit, and other affordable loan options.

Learn More

Free Financial Counseling

Access budgeting tools, financial education, and no-cost debt counseling.

Learn More

Salal Business Services

Our teams are set up remotely and fully operational. We are committed to ensuring you have access to the same financial service you have come to count on. For account assistance or support, call Business Services at 206.298.9398 or send us an email to BusinessServices@SalalCU.org.

COVID-19 Resources

The CDC Coronavirus Resource Page provides health considerations and tools for operating during COVID-19.

Let Us Know How We Can Help

If you have any questions, concerns, or need help facing new challenges because of the COVID-19 outbreak, please give us a call at 800.562.5515 or 206.298.9394. Our Salal team is here and ready to help you.