If you’re a Salal member and also a Wells Fargo customer, we urge you to review your bank statements and credit report as soon as possible. While Wells Fargo has stated that they will be contacting their customers regarding the millions of accounts they opened without authorization, it is better to be proactive in this situation.
Through our partnership with Balance, all Salal members have access to financial counselors. They are ready to work with you, one-on-one, to help identify issues with your Wells Fargo accounts. They will also recommend a course of action to repair any negative impact on your credit.
Balance Contact Information
To speak with a counselor, call toll-free 1-800-777-7526.
Monday–Thursday 5 AM–8 PM, Friday 5 AM–5 PM, Saturday 8 AM–5 PM (Pacific Time)