Lost or stolen Salal Visa® Cards
IF YOUR SALAL VISA CREDIT, DEBIT, OR ATM CARD HAS BEEN STOLEN, REPORT IT IMMEDIATELY AT:
206.298.9394 or 800.562.5515
Monday through Friday, 8:30 am to 5:30 pm, 10 am to 2 pm Saturdays.
Visit a Salal branch during business hours to receive a replacement debit card immediately.
ON EVENINGS OR WEEKENDS: 800.682.6075.
If you are traveling outside the US, you may call collect to 206.352.3482. You can also report lost or stolen cards at this website.
24/7 Declined Credit and Debit Card Support
Get information on declined transactions right at the point of sale by calling 888.526.0404. If you are outside the U.S., you may call collect at 206.352.4954. Help is available all day, every day.
Other Visa Support
Cardmember Services Visa cards
If your Salal Visa credit card was issued prior to December 31, 2011, your card is owned and managed by Cardmember Services. You can contact them for more information by calling 800.558.3424 or visiting their website.
Credit Card Counseling
If you would like information about Credit Counseling Services, click here for a list of providers approved by the United States Department of Justice for Washington State residents.
Auto Rental Coverage
For Auto Rental coverage for Visa credit cards, call 800.VISA.911.
Visa Purchase Alerts
Offered through Visa, sign up to get a text or email when you pay with your Visa card.