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Privacy & Security

As a Salal member, the security of your personal information is very important to us. Our Privacy Notice and Website Security Policy outline how we collect, protect, use, and share this information.

Salal Website Security Policy

The following Website Security Policy applies to and governs data collection and usage.

We are committed to ensuring that your privacy is protected. Should we request, or you provide, certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Salal Credit Union may change this policy from time to time by updating this page. This policy is effective from September 13, 2023.

Information That May be Automatically Collected by Salal

Information about your computer hardware and software may be automatically collected by Salal, including IP address, browser type, domain names, content viewed, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, for content personalization, and to provide general statistics regarding use of the Salal website.

  • We will not use this information to personally identify individuals.
  • We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information (such as using online banking or applying for an account).

We encourage you to review the privacy policy of websites you choose to link to from so that you can understand how those websites collect, use, and share your information. Salal is not responsible for the privacy policy or other content on websites outside of the Salal website.

Collection of Personal Information

We may at times request, and you may choose to provide, the following personal information:

  • Name and job title.
  • Street address.
  • Contact information, including email address and phone number.
  • Demographic information such as postal code, age, gender, preferences, and interests.
  • Other information relevant to customer surveys and/or offers.
  • Any other information you provide.


In order to use certain services of our website, such as digital banking, you must first enroll. During enrollment, you are required to provide personal information to access the service. This information will not be shared.

Children's Online Privacy Protection Act Disclosure

The Children’s Online Privacy Protection Act of 1998 (“COPPA”) restricts the collection, use or disclosure of personal information from and about children under the age of 13 on the internet. We are committed to protecting the online privacy of the children who visit our Site and Mobile App. 

This Website and Security Policy applies to our procedures for handling members’ personal information in the United States who are 13 years of age and older. We do not intentionally or knowingly collect information from children under 13 years old. 

If we learn that we have collected or received personal data from a child under the age of 13, we will promptly delete that information. If you believe we might have any information from or about a child under the age of 13, please let us know. To do so, use the Contact Us link at the bottom of this page. Visit the Federal Trade Commission website for more information about COPPA.

Use of Your Personal Information

If you choose to identify yourself (or otherwise provide us with personal information) when you use our online forms, we will collect (and may retain) any personally identifying information, such as your name, street address, email address, and phone number, and any other information you provide.

We will use this information to try to fulfill your request and may use it to provide you with additional information at a later time. We will not disclose such information to third parties, except as specified in our Privacy Policy.

We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Salal, and they are required to maintain the confidentiality of your information.

We may also use this information to understand your needs and provide you with a better service, and in particular, for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting, using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our trusted partners for marketing or promotional purposes.

We will never sell your information.

We will not facilitate the merging of personally identifiable information with non-personally identifiable information previously collected from Display Advertising features that are based on the DoubleClick cookie unless we have robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger.

Security of Your Personal Information

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our website and digital banking are protected through the use of Secure Sockets Layer (SSL) certificates and encryption, allowing sensitive information to transmit safely and securely. Visitors to can ensure even greater protection by keeping their web browsers and anti-virus protection up to date.

Google Analytics

We use a tool called “Google Analytics” to collect information about the use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

Although the SALAL CREDIT UNION website implements a Google Analytics cookie via your web browser, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Interest-Based Advertising Disclosure

Salal Credit Union may implement the following features to serve interest-based advertising.

  • Salal Credit Union and third-party vendors use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the AdWords & DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website.
  • Salal Credit Union and third-party vendors use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.
  • We use 3rd-party audience data (such as age, gender, and interests) with website analytics to serve more relevant ad experiences across the web—based on previous visits to our website.
  • Using the Ad Settings, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
  • Alternatively, visitors can opt out of a third-party vendor’s use of cookies by visiting DoubleClick’s opt-out page or the Network Advertising initiative opt-out page.

Meta (Facebook/Instagram) Remarketing and Custom Audiences

  • Third parties may use cookies, web beacons, and similar technologies to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target ads.
  • You can opt-out of the collection and use of information for ad targeting. To do so, go to and set your data collection and ad preferences.

Use of Cookies and "Do Not Track" Mechanisms

The Salal website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server.

We use cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to your needs. We use this information for statistical analysis purposes and to serve more relevant ad experiences across the web—based on previous visits to our website. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.  

The use of cookies makes your online experience easier and more personal. We use cookies for advertising our products and services and for administrative purposes, such as digital banking management. We also use cookies in areas where you are able to customize the information you see.

You have the ability to accept or decline cookies. If you elect to prevent cookies from being set or enable your web browser’s “Do Not Track” signal or similar mechanism, some web banking functions may not work properly. Some web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You may elect to set your web browser to inform you when cookies are set, prevent them from being set, or enable your web browser’s “Do Not Track” signal or similar mechanism. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Salal sites you visit.

Links to Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Stating your desired restriction of our use of your personal information within the comments section of the form you are submitting. Please do not include any personal information such as Social Security number or account numbers when submitting the form.

We will not sell or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or contact us as soon as possible at the address below. We will promptly correct any information found to be incorrect.

PO Box 75029
Seattle, WA 98175-0029

California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). These include:

  • The right to know the categories of personal information we collect about you and the categories of sources from which we collect such information.
  • The right to know the specific pieces of personal information we have collected about you in the past 12 months.
  • The right to know the business or commercial purpose for collecting your personal information.
  • The right to request deletion of the personal information we have collected from you.
  • The right to opt-out of the sale of your personal information. We do not sell your personal information.

To exercise any of these rights, please submit a verifiable consumer request to us by either:

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information.

You may also designate an authorized agent to make a request on your behalf by providing the authorized agent with written permission signed by you and verifying your own identity directly with us.

We will work to respond to your request within 45 days of receiving it. If we require more time, we will inform you of the reason and extension period in writing.

Privacy Rights for EU Users

If you are a resident of the European Union (EU), you have certain privacy rights under the General Data Protection Regulation (GDPR). These include: The right to access the personal information we hold about you and receive details about our data processing activities. The right to request rectification of any inaccurate personal information we hold about you. The right to request erasure of your personal information in certain circumstances. The right to restrict or object to the processing of your personal information in certain circumstances. The right to data portability which allows you to obtain your personal information in a structured, commonly used and machine-readable format. To exercise these rights, please contact us at or 800.562.5515. When processing your request, we will ask you to provide proof of identity so we can verify you are the person the personal data relates to. We strive to respond to valid GDPR data subject request within 30 days as required by the regulation, unless a longer period is permitted under the GDPR. If you are an EU resident and have any concerns about how we process your personal information, you also have the right to lodge a complaint with your local data protection supervisory authority.

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