What You’ll Learn
- How to report your Salal Visa debit or credit card lost or stolen and get a replacement card.
- Who to call if your Salal Visa card is declined.
- Get info on credit counseling services, auto rental coverage, and how to set up Visa purchase alerts through Visa customer service.
Lost or Stolen Card?
If your card has been lost or stolen, lock your card using Card Control in Mobile or Online Banking. Then immediately report your card lost or stolen by calling us at 800.562.5515.
For after hours or weekend support, within the U.S., call 888.241.2510; outside the U.S., call 909.941.1398.
How Do I Get a Replacement Salal Visa Credit or Debit Card?
Again, if your card has been lost or stolen, report it immediately by calling 800.562.5515. We’ll cancel your missing card and get a new card sent to you. For after-hours or weekend support, within the U.S., call 888.241.2510; outside the U.S., call 909.941.1398. If you live in the Seattle area, you can get a replacement card right away at any Salal branch.
What Do I Do if My Credit or Debit Card is Declined?
For 24/7 declined credit and debit card support, including getting information on declined transactions right at point of sale, call 800.562.5515. If you’re outside the U.S., call 206.298.9394.
Other Visa Support
Credit Card Counseling
If you would like information about credit counseling services, click here for a list of providers approved by the United States Department of Justice.
Auto Rental Coverage
For Auto Rental coverage for Visa credit cards, call 800.VISA.911.
Visa Purchase Alerts
Offered through Visa, sign up to get a text or email when you pay with your Visa card.
