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Select a category below to view contact information. To find the nearest Salal branch, surcharge-free ATM, or shared branch location across the country, see Locations & Hours.
Speech and Hearing Assistance: TTY relay services can be reached by anyone dialing 711 from a telephone or TTY. The TRS operator can connect you with 800.562.5515 or 206.298.9394.
Call
24/7 Automated Telephone Banking (Salal PAL)
800.562.5515, option 1
Account Assistance
800.562.5515
M–F: 8 a.m.–5:30 p.m. PT; Sat: 10 a.m.–2 p.m. PT
Open a New Account
800.562.5515
M–F: 9:30 a.m.–5:30 p.m. PT
Declined Debit Card
Domestic: 800.562.5515
International: 206.298.9394
M–F: 8 a.m.–5:30 p.m. PT; Sat: 10 a.m.–2 p.m. PT
Lost or Stolen Debit Card
800.562.5515
M–F: 8 a.m.–5:30 p.m. PT; Sat: 10 a.m.–2 p.m. PT
888.241.2510 (After hours & weekends within U.S.)
909.941.1398 (After hours & weekends outside U.S.)
Report Fraud
800.562.5515
M–F: 8 a.m.–5:30 p.m. PT; Sat: 10 a.m.–2 p.m. PT
Shared Branching Network
For basic account transactions such as balance inquiries, funds transfers, or payments.
888.837.6500
General Correspondence
PO Box 75029
Seattle, WA 98175-0029
Deposits
PO Box 7492
Carol Stream, IL 60197-7492
Secure Message
Log into Mobile or Online Banking to send us a secure message.
Non-Account-Related Inquiries
For the security of your accounts and identity, do not send personal or account information over email.
Call
Billing and Account Questions
800.562.5515
M–F: 8 a.m.–5:30 p.m. PT; Sat: 10 a.m.–2 p.m. PT
Declined Credit Card
Domestic: 800.562.5515
International: 206.298.9394
M–F: 8 a.m.–5:30 p.m. PT; Sat: 10 a.m.–2 p.m. PT
Lost or Stolen Credit Card
800.562.5515
M–F: 8 a.m.–5:30 p.m. PT; Sat: 10 a.m.–2 p.m. PT
888.241.2510 (After hours & weekends within U.S.)
909.941.1398 (After hours & weekends outside U.S.)
General Correspondence
PO Box 75029
Seattle, WA 98175-0029
Credit Card Payments
PO Box 7492
Carol Stream, IL 60197-7492
Make a Payment
See your payment options.
Call
Billing and Account Questions
800.562.5515
M–F: 8 a.m.–5:30 p.m. PT; Sat: 10 a.m.–2 p.m. PT
Apply for a New Loan or HELOC
206.298.3494
M–F: 9:30 a.m.–5:30 p.m. PT
General Correspondence
PO Box 75029
Seattle, WA 98175-0029
Loan Payments
PO Box 7492
Carol Stream, IL 60197-7492
Make a Payment
See your payment options.
Payoff Requests
Requests for payoffs for Personal Loans, Auto Loans, and HELOCs, along with a signed borrower’s authorization, can be emailed to ConsumerLoanServicing@SalalCU.org.
Call
Billing and Account Questions
800.562.5515
M–F: 8 a.m.–5:30 p.m. PT; Sat: 10 a.m.–2 p.m. PT
Apply for a New Loan or HELOC
206.298.3494
M–F: 9:30 a.m.–5:30 p.m. PT
UCCs and Loan Subordination
800.562.5515
M–F: 8 a.m.–5:30 p.m. PT; Sat: 10 a.m.–2 p.m. PT
General Correspondence
PO Box 75029
Seattle, WA 98175-0029
Loan Payments
PO Box 7492
Carol Stream, IL 60197-7492
Make a Payment
See your payment options.
Payoff Requests
Requests for payoffs for HELOCs, home improvement, and solar loans, along with a signed borrower’s authorization, can be emailed to ConsumerLoanServicing@SalalCU.org.
UCCs and Loan Subordination
Subordinations@SalalCU.org.
Call
New Home Loan Applications
Call us at 800.562.5515 ext. 1288
M–F: 9:30 a.m.–5:30 p.m. PT
Existing Home Loans and Servicing
800.562.5515 ext. 8909
M–F: 9:30 a.m.–5:30 p.m. PT
Existing Home Equity, Home Improvement, and Solar Loans
800.562.5515
M–F: 8 a.m.–5:30 p.m. PT; Sat: 10 a.m.–2 p.m. PT
UCCs and Loan Subordination
800.562.5515
M–F: 8 a.m.–5:30 p.m. PT; Sat: 10 a.m.–2 p.m. PT
General Correspondence
PO Box 75029
Seattle, WA 98175-0029
Mortgage Payments
PO Box 7492
Carol Stream, IL 60197-7492
Make a Payment
See your payment options.
Email
New Home Loan Applications
HomeLending@SalalCU.org
Existing Home Loans and Servicing
MortgageServicing@SalalCU.org
Mortgage Payoff Requests
Requests for payoffs, along with a signed borrower’s authorization, can be faxed to 206.299.9474 or emailed to MortgageServicing@SalalCU.org.
UCCs and Loan Subordination
Subordinations@SalalCU.org
Contact
Adrian A. Hedwig
CFS* Financial Advisor
206.607.3481
AdrianH.CFSinvest@SalalCU.org
*Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (member FINRA / SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The credit union has contracted with CFS to make non-deposit investment products and services available to credit union members.
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Email
Future Members
BusinessInquiries@SalalCU.org
Current Members
BusinessServices@SalalCU.org
Non-Account-Related Inquiries
For the security of your accounts and identity, do not send personal or account information over email.
Call
800.562.5515 ext. 8929
PO Box 75029
Seattle, WA 98175-0029
Contact
Matt Vance
FVP of Marketing & Product Strategy
206.826.7687
MattV@SalalCU.org
Equal Housing Opportunity Federally Insured by NCUA
Fill out the form below and one of our Mortgage Advisors will get back to you within 1-2 business days. Their recommendations come with no obligation.
Fill out the form below and one of our Mortgage Advisors will get back to you within 1-2 business days. Their recommendations come with no obligation.
Fill out the form below and one of our Mortgage Advisors will get back to you within 1-2 business days. Their recommendations come with no obligation.
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