24/7/365 account assistance
800.562.5515 or 206.298.9394
Speech & Hearing Assistance: TTY relay services can be reached by anyone dialing 711 from a telephone or TTY. The TRS operator can connect you with 800.562.5515 or 206.298.9394.
ACCOUNT RELATED INQUIRIES
For the security of your accounts and identity, please do not send personal or account information over email. Instead, call our Virtual branch or log in to Mobile or Online Banking to use Secure Messaging.
For non-account related inquiries regarding Salal products and services, digital banking issues, feedback or complaints, you may call our Virtual Branch or use our Contact Us form to request a return phone call or email.
More member support
SHARED BRANCHING NETWORK
For basic account transactions such as balance inquiries and funds transfers.
24/7 PHONE ACCESS LINE (Salal PAL)
(automated telephone banking)
800.562.5515, option 1
24/7 DECLINED DEBIT AND CREDIT CARD SUPPORT
Salal Customer Service:
LOAN PAYMENTS AND DEPOSITS MAILING ADDRESS
PO Box 7492
Carol Stream, IL 60197-7492
CORRESPONDENCE MAILING ADDRESS
PO Box 75029
Seattle, WA 98175-0029
MEDIA INQUIRIES ONLY
Matt Vance, VP of Marketing & Product Development